Years of experience: 20
Business OwnerCustomer ServiceCustomer Success ManagerFinancial PlannerFinanceCase Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Jessica's Career Path
Apr. 2023 -Oct. 2024
Spence DiamondsDiamond consultant
Vancouver, British Columbia, CanadaAccomplishment highlight Deliver Joyful and top quality customer experience in a luxury retail environment. Successfully managing a consistent sales pipeline while handling service related escalation. Bringing transparent educations to the masses and tailor the style to every budget.
Oct. 2020 -Apr. 2022
Moe's Home CollectionE-commerce Account Manager
Vancouver, British Columbia, CanadaAccomplishment highlight Moe’s home collections is one of the most recognized brands amongst industry giants selling to West Elm, Restoration Hardware, All modern and Wayfair, with well over 20,000 SKUs. My role was managing KPIs sell throughs and RTV rates to provide valued feedback for sales and trend forecasts. With quarterly travels to our High Point North Carolina and Las Vegas showrooms...
Jan. 2018 -Jan. 2020
Libratel Inc.Regional Account Manager
Vancouver, British Columbia, CanadaLibratel is a Canadian cellular accessories manufacturer and distributor to Telus, Koodo, Rogers, Fido corporate stores and dealer stores across Canada. Maintaining client relationship, optimizing KPIs, keep up with purchase orders, product launches and monitor shipment to ensure smooth client experience. This includes learning new product specs and occasionally coordinates events i.e. trade ...