Years of experience: 21

ItalyTutorCustomer Success ManagerEducationPR ManagerMarketing

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Sandro's Career Path
Content Moderator via Highspring at GoogleOct. 2023 -
Present
VacoContent Moderator via Highspring at Google
• Content Moderation Agent, part of the EU YTAds Production Team, actively contributing to the improving of new technologies focused on enhancing content quality and optimizing user experience. • Review video and static content against existing guidelines and consistently meet productivity and quality targets. Analyze corporate-generated content with annotations to feed AI model and Machine L...
Advertising Account ExecutiveApr. 2017 -
Jun. 2019
Folk ComunicaçãoAdvertising Account Executive
Sorocaba, Brazil• Working as an Advertising Account Executive for a specialized Communications Agency, focused on achieving results in the LATAM market through Digital projects. • Demonstrating expertise in customer service, strategic planning, content creation, and performance analysis. • Managing Digital Marketing accounts for medium and large companies with local and national presence, cultivating strong ...
Customer Service AgentAug. 2016 -
Nov. 2016
WDS, A Xerox CompanyCustomer Service Agent
Poole, Dorset, UK• Providing customer service via phone, chat, and email as a Customer Service Agent in a UK technology company with a multi-language team, specializing in delivering Customer Care services for the world's leading technology company: Google. • Addressing customer inquiries, troubleshooting technical issues, and resolving requests related to the company's flagship products (e.g., Gmail, Google ...