Years of experience: 15

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Lacey's Career Path
Healthcare Consultant and UR SpecialistJun. 2022 -
Present
Loree Tamayo Consulting & ManagementHealthcare Consultant and UR Specialist
Assess and improve case management workflows to ensure timely patient care transitions, discharge planning, and coordination across the continuum of care. Analyze case management metrics (e.g., length of stay, readmission rates) to identify inefficiencies and recommend improvements. Support training and implementation of evidence-based practices in case coordination and interdisciplinary comm...
Front Office MA/ FOMFeb. 2020 -
Jan. 2022
Pain Specialists of AmericaFront Office MA/ FOM
Handling inquiries, complaints, and requests from clients or customers. Providing support via phone, email, or in-person. Maintaining a positive and professional relationship with clients. Greeting clients or visitors. Answering phone calls and directing them to appropriate departments. Managing appointment schedules and event coordination. Handling incoming payments and invoicing. Assisting ...
Front Office Coordinator and Endoscopy TechnicianJan. 2018 -
May. 2019
Rocky Mountain GastroenterologyFront Office Coordinator and Endoscopy Technician
Oversee visitor check-in and check-out processes. Greet and assist clients or customers in person. Provide information on company products, services, and policies. Coordinate office supplies and equipment. Coordinate patient financial obligations with Insurances and collect payments due at time of service. Ensuring all endoscopic instruments (e.g., scopes, biopsy forceps) are properly cleaned...

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