Years of experience: 13

United KingdomDocument ProcessorCustomer ServiceHelp Desk SupportCustomer Success ManagerData Entry

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Christina's Career Path
General ManagerOct. 2023 -
Present
THE KENNARD (BATH) LIMITEDGeneral Manager
Bath, England, United KingdomManaged daily hospitality operations, ensuring seamless guest experiences. Handled customer complaints professionally to maintain hotel reputation. Supported housekeeping in upholding first-class hotel conditions. Oversaw front desk operations and prioritized guest satisfaction. Conducted staff evaluations to drive continuous improvement. Facilitated team meetings to promote collaboration. Op...
ManagerMar. 2020 -
Oct. 2023
Menlyn Maine Luxury RentalsManager
Pretoria, Gauteng, South AfricaAs a manager for Menlyn Maine Luxury Rentals, I played a key role in launching and managing operations for a new business specializing in luxury apartment rentals. This involved overseeing daily operations, ensuring smooth check-ins and check-outs, and providing exceptional guest experiences. I managed bookings through platforms like Airbnb, optimized pricing strategies, and maintained high o...
ManagerMar. 2020 -
Oct. 2023
Housekeeping AfricaManager
South AfricaAs the manager for Housekeeping Africa, I was responsible for overseeing the operations of a new business that provided high-quality housekeeping services to luxury apartments. My role included managing a team of housekeeping staff, ensuring that all properties met the highest standards of cleanliness and service. I coordinated scheduling, training, and performance management to ensure effici...

Christina's Posts

  • About myself

    Over a decade of experience in hospitality and customer services, excelling in guest relations and revenue optimization. Proven track record of enhancing client satisfaction and driving business growth in tourism.

  • Job Description

    Seeking part-time roles to assist in enhancing industry reservation systems and guest services. Eager to apply expertise in optimizing operations, ensuring client satisfaction, and improving revenue management.

  • How to contact

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