Letícia's Posts
- Letícia Santana
Analista de Requisitos @123milhas
is willing to share expertiseBuilding Digital Solutions with Impact How I can help you
• Develop digital products • Support dev teams • Write requirements, tech docs • Create action plans, flows • Act as P.O in projects • Engage in multi-disciplinary squads • UX Writing, conversational marketing • Analyze metrics, campaign performance • User journey creation • Content production • Work in CX • Communication, marketing for conversion • Projects with major brands (ViajaNet, Hotel Urbano, Submarino, Magazine Luiza) I see the whole picture and deliver consistently. From marketing to CX and now IT, I connect all dots practically. Balancing creativity, analysis, empathy, and data, I transform ideas into functional outcomes.
People I am looking for
• Seek businesses improving digital products • Startups, product teams, or structured companies • Open to collaboration, testing, learning • Focus on customer experience • Use analytical, creative insights • Structure flows, write texts, organize deliveries • Strategically enhance products • Aim for better functionality for users, businesses
Experience & Cases
• Purposeful career shift: From marketing and CX to tech, bringing creative, strategic insight into IT as a unique differentiator. • Multidisciplinary projects: Led deliveries, structured flows, documented, supported dev teams, and acted as P.O, bridging gaps between areas. • Results with major brands: Worked on campaigns and strategies for Submarino, Magazine Luiza, and ViajaNet, balancing creativity, data, and real impact. Previously contributed to strategic projects for major national brands via agencies and partners like Ezlike (Gravity4). Brands include: • Submarino • Magazine Luiza • ViajaNet • Hotel Urbano • Smiles • TudoAzul • Latam Pass Currently focused on product and technology for Grupo 123 brands: • 123milhas • HotMilhas • Milhas Fácil
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