United StatesLead end-to-end operations for a multi-building Amazon Delivery Station, managing a workforce of 250+ associates and 7 direct reports across three sites. Drive performance across safety, quality, cost, and delivery by implementing standardized work practices and Lean methodologies. Achieved a 9% reduction in safety incidents, 21% improvement in quality metrics, and 8% gain in efficiency in 20...
Oct. 2019 - Nov. 2020
AmazonStation Operations Manager, AMZL - Delivery Station
Avenel, New JerseyManaged daily operations at a high-volume sort center processing over 500K packages per day, achieving a 19% increase in total throughput within 12 months. Led a team of 6 direct reports and supported 500+ associates across multiple shifts, fostering high performance, accountability, and engagement. Drove safety, quality, and delivery standards by building productivity plans, tracking KPIs, a...