Years of experience: 26

ITCustomer ServiceHelp Desk SupportCustomer Success ManagerClient Relations SpecialistCustomer Care Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Keith's Career Path
Partnership Delivery ManagerFeb. 2023 -
Aug. 2024
Relax Gaming LtdPartnership Delivery Manager
Gibraltar* End-to-end delivery of external casino games. * Ensure excellent onboarding of partners. * Build and maintain healthy relationships with internal and external partners, business/product owners and stakeholders. * Be a singular point of contact for partners. * Generate and maintain any Partner High Level Roadmaps and develop strategies to meet any milestones with a view to focus priorities o...
Partnership ManagerNov. 2021 -
Jan. 2023
Spearhead StudiosPartnership Manager
Spain, Marbella* End-to-end delivery of external casino games. * Ensure excellent onboarding of partners. * Write and maintain “How To” guides and a comprehensive Partner Portal. * Build and maintain healthy relationships with internal and external partners and stakeholders. * Be a singular point of contact for partners. * Open up additional revenue generators and document accordingly. * Generate and mainta...
3rd Line Support EngineerNov. 2019 -
Apr. 2021
Contrac IT3rd Line Support Engineer
Torremolinos, Andalusia, Spain * Monitor and manage multiple file servers and domain controllers across several corporate estates. * Perform 1st, 2nd and 3rd line desktop technical support via remote tools. * Manage multiple tenants in an Office 365 environment. * Perform migrations from on prem exchange to O365. * Manage multiple Active Directory environments. * Promote an atmosphere of positive teamwork, no ego, everyon...

Keith's Posts

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    How I can help you

    I build strong, lasting relationships to achieve project goals. My approach includes starting with an introductory call to understand needs, followed by crafting a project plan with clear, achievable milestones.

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    People I am looking for

    Ideal clients include: 4 The Player, Fantasma Games, Silverback Gaming, Lady Luck Games, Big Wave Gaming, Wild Boars Gaming, Flipluck Games, JVL Gaming, Funfair Games, Max Win Gaming.

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    Experience & Cases

    Achievements: Developed online slot games available via websites or aggregators. Previous clients span gaming and fintech industries, open to diverse projects.

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    How to contact

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