Years of experience: 29

Business OwnerHREducationCustomer Retention SpecialistSoft Skills TrainerCopywriting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Atoussa's Career Path
Director, Strategic Business InitiativesAug. 2022 -
May. 2024
Elevance HealthDirector, Strategic Business Initiatives
United StatesAs a strategic advisor, I drove enterprise-wide initiatives focusing on consumer experience, operational excellence, and risk readiness. I partnered with executive leadership to bridge cross-functional teams and ensure alignment with overarching business objectives. Key Contributions: - Increased customer satisfaction by 15% and reduced churn by 6% through data-driven engagement strategies. -...
Marketing Consultant, B2BJun. 2021 -
Feb. 2022
Kaiser PermanenteMarketing Consultant, B2B
Burbank, California, United StatesI led digital marketing campaigns for specialty care services, working collaboratively across teams to drive results and support growth objectives. Key Contributions: - Increased specialty service adoption by 30% through targeted campaign strategies. - Improved engagement by 25% with tailored messaging, driving higher conversion rates. - Developed a Broker Engagement Playbook, optimizing outr...
Director, Marketing CommunicationsMay. 2017 -
Mar. 2021
Centene CorporationDirector, Marketing Communications
Woodland Hills, CADuring a period of aggressive growth and acquisition, I led the transformation of the commercial marketing function, advancing brand and consumer strategy. Key Contributions: - Boosted digital enrollment by 76% and increased customer satisfaction by 15%. - Managed a $15M+ marketing budget and led a cross-functional team of 30+ employees. - Delivered crisis communications post-merger, enhancin...

Atoussa's Posts

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    About myself

    Led innovative B2B digital marketing campaigns boosting specialty care services. Improved consumer engagement by 25% and increased service adoption by 30% through strategic initiatives and stakeholder collaboration. Managed a $15M+ budget, optimizing resources for maximum impact.

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    Job Description

    Seeking a fully remote role to apply my marketing and strategic expertise. Aiming to drive success through innovative communication strategies and collaborative team efforts, aligning with organizational goals and enhancing consumer engagement.

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    How to contact

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