About myself

Over 10 years optimizing customer journeys in sales and client-facing roles, managing high‑value B2B accounts, improving CX and sales processes. Skilled in remote work, digital tools, CRM, bookings, and precise, proactive communication across online platforms.

Job Description

Seeking a fully remote customer success or client-facing position with international exposure, where I can work autonomously, stay highly organized, and combine communication, problem‑solving, and detail‑oriented execution while efficiently managing tasks and supporting long‑term partnerships.

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How I can help you

I support customer service, client communication, sales, and remote operations. I handle bookings, client care, project coordination, and trip support. I work with CRM, OTAs, and online tools to keep processes clear, organized, and easy for both teams and customers.

People I am looking for

• Improve customer communication and sales flow • Manage inquiries, bookings, and client follow-up • Set up and maintain CRM and platforms • Organize daily remote operations • Align on tools, workflows, and priorities • Keep updates clear, regular, and practical

Experience & Cases

• Hospitality, travel, and tourism brands • Liveaboards, resorts, and experience providers • Agencies and partners in B2B travel • Remote-first teams with global clients • Companies needing reliable client-facing support • Teams that value clear, simple communication

• Managed complex bookings for high-value guests • Handled last-minute changes and issues calmly • Supported partners and agencies worldwide • Coordinated remote operations in busy settings • Kept service consistent from first contact to after-trip • Open to freelance, contract, or long-term remote work

How to contact