Years of experience: 11
Customer ServiceData EntryClient Relations SpecialistChat SupportPersonal AssistantCustomer Care Specialist
Trusted by top professionals
Trust Score
Exceptionally trusted; proven professional excellence.
Caroline's Career Path
Jul. 2024 -Present
SomniWine Director
Los Angeles, California, United StatesOversaw all aspects of a Wine Spectator Best of Excellence Award-recognized wine program, curating a cellar of rare and benchmark selections while leading the front of house team in delivering world-class service. Collaborated closely with the chef on dynamic pairings for a 25+ course, three-Michelin-starred tasting menu, developed strong relationships with top producers and importers to secu...
Sep. 2021 -Jun. 2024
Lazy BearAssistant Beverage Director
San Francisco, California, United StatesDesigning and updating beverage menus, and three beverage pairings that complement a two-Michelin starred, fourteen course tasting menu. Ensuring quality while managing costs and supplier relationships to build a Wine Spectator Grand Award wine cellar. Training staff on beverage offerings, including product knowledge, service techniques, and responsible alcohol service. Holding monthly tastin...
Jan. 2021 -Aug. 2021
Latour RestaurantSommelier
Vail, Colorado, United StatesDeveloped creative and exciting ways to help guests navigate a Grand Spectator Best of Excellence Award wine list. Educated staff on a variety of rotating by-the-glass pours. Maintained excellent communication with the Wine Director on low or depleted inventory. Aided in other aspects of service such as food running, bussing, hosting, or serving whenever necessary.