Years of experience: 24

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Lawrence's Career Path
Senior UX DesignerDec. 2024 -
Present
WiproSenior UX Designer
Dallas, Texas, United Statesβ€’ Led design solutions to enhance process scalability, software responsiveness, and multichannel consistency for mortgage servicing. β€’ Conducted comprehensive user testing, including end-user and stakeholder interviews, job shadowing, and detailed usability analysis, resulting in streamlined mortgage processes with custom-built, AI-driven resources. β€’ Utilized tools such Adobe CC, and Figma f...
Sr. UX DesignerMay. 2024 -
Dec. 2024
Lowe's Companies, Inc.Sr. UX Designer
United StatesAs a Front-End User Interface Designer, I specialized in delivering tailored ServiceNow solutions that enhanced productivity and added strategic value across logistics, human resources, and enterprise workflows. To drive advanced, user-centered problem solving, I conducted fact-finding interviews, usability audits, developed flowcharts, journey maps, and prototypes to transform complex user n...
Senior UX DesignerAug. 2022 -
Sep. 2023
BoeingSenior UX Designer
United StatesLead designer for aircraft maintenance, quality certification and safety data lake utilities and data visualization tools. Collaborated with stakeholders and other end users to implement best practices of data utilization to improve their performance and the value of the analytics needs for expandable ServiceNow configurations. Design and configure ServiceNow Performance Analytics modules to ...

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