Years of experience: 16

ITConsultingSystem AnalystQA EngineerProject ManagerBusiness Analyst

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Declan's Career Path
Business Architect and CoachSep. 2017 -
Jun. 2024
Orange Business ServicesBusiness Architect and Coach
Paris, FranceContracted by Orange Business Services to provide business architecture consultancy on a global change initiative for a complex business domain involving a Pega technological solution. My role was a hybrid one, spanning: BUSINESS ANALYSIS/DESIGN - Pioneered the use of concept modelling, processing modelling (using BPMN *correctly*) and decision modelling (DMN) to understand and clearly articu...
Pega BAApr. 2017 -
Jun. 2017
PegasystemsPega BA
London, United KingdomBusiness Architect on a Pega 7.2 pilot case management project for an investment banking client: • Elaborated customer needs based on scope established during inception phase • Worked alongside customer to define process models, business glossary and decision models • Collaborated with LSA to define physical data model and leverage Pega’s case lifecycle model • Collaborated with LSA to config...
Lead Business Architecture ConsultantFeb. 2015 -
May. 2016
UK GovernmentLead Business Architecture Consultant
United KingdomDeclan led a team building a "To Be" business architecture for a directorate in UK Government. The customer had a history of delivering software that required re-work costing millions due to poorly articulated business needs. Moreover, delivered software typically required ad hoc, supplementary spreadsheets to hold data that could not be handled by new systems. Using Agile principles and the ...

Declan's Posts

  • About

    • 29 years in software development • 20 years in business analysis • 10 years as a business architect & coach • Expertise across finance, taxation, telecoms, travel

  • Cases & Experiences

    • Partnered with top firms: Virtusa, Accenture, Capgemini • Served clients like Orange Business Services, UBS, RBS, AmEx, GE, HMRC • Enhanced operations for global leaders in various sectors

  • Work Order

    • We help with business concept modelling & glossary management • Lead data, process, & decision modelling • Guide customer journey, value streams, & capability mapping • Conduct business scenario testing • Offer coaching on all elements

  • How to contact

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