Years of experience: 7

UX/UI DesignerProduct Designer🐦 Design

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Thomas's Career Path
Experience Designer IIDec. 2017 -
Sep. 2022
AdobeExperience Designer II
San Francisco Bay Area• Led redesign of Adobe’s Sales Insight Actions, unifying legacy products into a cohesive UX and contributing to $70M in annual revenue. • Resolved key user pain points post-Marketo transition by improving visual hierarchy, boosting efficiency and satisfaction. • Launched early-access beta across 100+ enterprise accounts, increasing weekly usage of redesigned features by 15%. • Updated design...
User Experience Research InternJun. 2016 -
Sep. 2016
Round FeatherUser Experience Research Intern
Greater San Diego Area• Conducted in-field user interviews to gather customer insights across retail and internet services. • Assembled journey maps, identifying key desires and pain points throughout the omnichannel customer experience. • Developed discussion guides by synthesizing customer reviews, articles, and industry reports to pinpoint research focus areas.
Instructional ApprenticeOct. 2015 -
Dec. 2015
University of California, San DiegoInstructional Apprentice
Greater San Diego AreaCollaborated with professors Don Norman and Jim Holman in guiding and evaluating students for inaugural DSGN 1 course on human-centered design methodologies.

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