Years of experience: 6

CopywritingContent WriterEditorBlog ManagerTranslatorCustomer Care Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Margarita's Career Path
Customer Care SpecialistSep. 2022 -
Present
NorwegianCustomer Care Specialist
Riga, LatviaMultichannel Customer Care; handling calls, chats and emails. Training and monitoring newcomers. Working with systems ARDWEB and Amadeus.
Business ConsultantMar. 2022 -
Apr. 2024
Le monde doux, SIABusiness Consultant
Riga, LatviaBusiness advisory Strategic management Marketing and social media management Company representation for social and business events
Customer Care SpecialistMar. 2022 -
May. 2022
Language InspiredCustomer Care Specialist
Incoming project registration, monotoring and delivery. Connecting customers and linguists based on the work type and experience.

Margarita's Posts

  • How I can help you

    Offering support, scheduling, meeting agendas, admin assistance, data entry, and content writing. Benefits include deep customer support experience, administrative expertise, precise work quality, quick learning, and customer behavior insights.

  • People I am looking for

    Seeking clients in any industry. Open to diverse opportunities and ready to provide tailored solutions to meet various business needs.

  • Experience & Cases

    Achievements: Efficient Chat Agent 2023, Top 10 Customer Care Agent. Increased post traffic by 30%. Clients: Norwegian Air Shuttle, Nordigen, Language Inspired, Salespoints, Le Monde Doux, CozyPet.

  • How to contact

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