Years of experience: 11
South AfricaHRConsultingFinanceBusiness OwnerCustomer Service
Trust Score
Exceptionally trusted; proven professional excellence.
Mone's Career Path
Sep. 2018 -Present
DISA Life SciencesOperations Manager
Johannesburg, Gauteng, South AfricaImprove operational management systems, processes & best practices
Purchase materials, plan inventory & oversee warehouse efficiency
Ensure all operations are carried on in an appropriate, cost-effective way
Help the organization’s processes remain legally compliant
Formulate strategic & operational objectives
Perform quality controls & monitor production KPIs
Recruit, train & supervise staff...
Nov. 2015 -Aug. 2018
Disa VascularCustomer Service Manager
Johannesburg, Gauteng, South AfricaIdentify & implement new process plans to improve Customer Services.
Work directly with Business Unit Managers to resolve & assist with any queries.
Processing of credit notes, sample request & Tax Invoices
Compiling Quotations, Commercial & Proforma Invoices
Resolves product or service problems by Clarifying the customer’s complaint, determining the cause of the problem, selecting & explaini...
Mar. 2014 -Oct. 2015
Surgical InnovationsFinance / Debtors
NorthridingPatel Evolution Experience
Collection of all outstanding debtors
Allocation of debtors accounts
Maintain accurate bookkeeping
Dealing with customer account related inquiries
Update and maintain accurate records of debtors account - Terms and Ageing Analysis Opening / creating new customer accounts
Handling of new Credit Applications
Do credit checks on new clients and new staff
Send weekly an...