Years of experience: 4
Help Desk SupportCustomer Success ManagerChat SupportCustomer ServiceChanel ManagerThailand
Trust Score
Exceptionally trusted; proven professional excellence.
Leon's Career Path
Jan. 2023 -Oct. 2023
GetvisibilityPresales/System Engineer
APAC• Led APAC pre-sales, delivering product demos, POCs, and RFI/RFP responses, enhancing client acquisition across APAC market. • Configured and troubleshot tools on Linux, Rancher, and AWS EC2, using Bash for system configuration and setting up testing/training labs. • Spearheaded an RFP/RFI template project, reducing response times and improving win rates. • Developed training guides/videos a...
Jan. 2019 -Apr. 2021
Boldon JamesAPAC Pre Sales
May. 2017 -May. 2021
BOLDON JAMES LIMITEDSenior Presales Engineer
APAC•Drove APAC pre-sales as Lead Engineer, conducting technical demos and POCs, and delivering training for OEM partner Forcepoint, significantly increasing annual sales. • Configured labs on Microsoft infrastructure (AD, Exchange, Windows Server) and virtualization platforms (VMware, Hyper-V), using SQL queries for reporting • Managed APAC channel accounts, generating quotes and building partne...