Years of experience: 19

VeterinaryUnited StatesCustomer ServiceConsultingCustomer Success ManagerEducation

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Tracey's Career Path
Founder and CEOJan. 2025 -
Present
LeadForward SolutionsFounder and CEO
Massachusetts, United StatesFounder and CEO of LeadForward Solutions and the ElevateEQ Leadership Mastery Program. Coaching: As an experienced leader and coach, I help managers double team productivity, increase morale, and cut turnover in half with the ElevateEQ Leadership Mastery Program. This 90-day program helps managers quickly build leadership confidence and trust while improving their Emotional Intelligence (EQ) ...
Specialty & ER ConsultantOct. 2024 -
Apr. 2025
Rarebreed Veterinary PartnersSpecialty & ER Consultant
• Provide Specialty and Emergency consulting for best business practices, referral management, cost control, and operational efficiency. • Collaborate with senior leadership and hospital teams to create KPI's, execute plans, and measure outcomes.
Vice President and General Manager of OperationsJan. 2023 -
Oct. 2024
Rarebreed Veterinary PartnersVice President and General Manager of Operations
• P&L responsibility of Specialty and ER Hospital portfolio, with combined revenues of $100.8 million. • Implement business process refinement, product offerings and growth-oriented change across hospital business lines. • Developed Pet Medic Urgent Care brand, pricing, operations criteria, opening workflows and staff training to meet MBO de novo opening criteria for 2023. • Lead Rarebreed Sp...

Tracey's Posts

  • About myself

    With extensive experience spanning over 25 years, I've successfully managed multi-site facilities generating over $100 million in revenue. My expertise includes budget and P&L management, team leadership, strategic planning, and cross-functional team management. Notably, I lowered COGS by 500 bps and spearheaded revenue-driving diagnostics programs.

  • Job Description

    I am seeking opportunities in operational process development, consulting, or leadership coaching, where I can leverage my skills in strategy, leadership, and team development to drive efficiency, growth, and innovation across diverse industries.

  • How to contact

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