Years of experience: 14

Office AssistantLive ChatBanking OperationsData Entry SpecialistTyping SpecialistEquestrian

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jessie's Career Path
Member Service RepresentativeAug. 2024 -
Present
United States Equestrian FederationMember Service Representative
Lexington, Kentucky, United StatesServe as first point of contact for member inquiries related to memberships, registrations, eligibility. Manage a high volume of calls and emails while maintaining excellent customer satification. Supported high-profile events such as Horse of the Year, ensuring timely and accurate service delivery. Trained and mentored new employees, contributing to team development and retention. Provided c...
FounderJan. 2019 -
Present
JH Performance HorsesFounder
Lexington, KYDeveloped horses for national-level competitions through custom training programs. Created educational programs for horse owners to enhance riding and care skills. Marketed sale horses, negotiated sales terms, and facilitated transactions. Organized transportation services to support training, purchasing, and sales logistics.
Dealer Service RepresentativeAug. 2015 -
Dec. 2018
Automotive Finance CorporationDealer Service Representative
Originated and processed dealer floorplan loans with precision. Reconciled dealer audits and resolved account discrepancies. Supported outreach efforts to acquire and maintain new dealer relationships.

Jessie's Posts

  • How I can help you

    • Deliver exceptional customer service and quality control. • Proficient in data entry, basic accounting, and collections. • Experienced in hybrid remote settings using Teams and Zoom. • Skilled in handling sensitive data and database management.

  • People I am looking for

    • Open to any client seeking professional service. • Flexible and adaptable to diverse client needs. • Committed to delivering high-quality results.

  • Experience & Cases

    • Resolved 95% of member inquiries independently. • Streamlined data processing for 2,000+ records. • Adapted to remote work seamlessly. • Clients: US Equestrian Federation, JH Performance Horses, Westmark Credit Union.

  • How to contact

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