Years of experience: 41

Business Development ManagerStartup FounderMarketingExecutive CoachTranslatorSales & BizDev

Trust Score

Highly reliable; strong professional involvement.

70%
Tetsuya's Career Path
Group Manager, JAPAC Partner Operation, DMe Customer ExperienceFeb. 2019 -
Present
AdobeGroup Manager, JAPAC Partner Operation, DMe Customer Experience
Tokyo
Head of Shared Services - AIU Insurance Co. Ltd.Jun. 2015 -
Jan. 2019
AIGHead of Shared Services - AIU Insurance Co. Ltd.
ToyamaResponsible for the shared services centers (policy servicing and contact centers) of AIG Japan group companies in Toyama, Nagasaki and Okinawa.
Sr.Manager, Contact Center OperationDec. 2011 -
May. 2015
LenovoSr.Manager, Contact Center Operation
Fukui, JapanManagement of outsourced technical contact center sites for both consumer and commercial customers including fortune 1000 global accounts. Support covers technical support (fix on phone), depot and onsite repair dispatch.