Years of experience: 16

United StatesAssistantMarketingData EntryCustomer ServiceConsulting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Katrina's Career Path
Customer Service and Sales ManagerNov. 2023 -
Present
The Hanover Theatre and Conservatory for the Performing ArtsCustomer Service and Sales Manager
Worcester, Massachusetts, United States
Customer Service & Sales ManagerNov. 2023 -
Present
The Hanover Theatre & ConservatoryCustomer Service & Sales Manager
Conduct comprehensive audits and created detailed reports, providing insights that informed strategic decisions and improved operational transparency. Cultivated a positive customer experience through effective scheduling and management of staff, leading to enhanced patron satisfaction and contributing to noticeable gains in revenue tracking. Fostered a cohesive team environment by hiring and...
CoordinatorJan. 2015 -
Jan. 2022
IATSE Local 481 Boston, AtlantaCoordinator
Managed inventory of set materials, ensuring timely procurement and reducing project delays while adhering to budget constraints. Collaborated with directors and production teams to align set aesthetics with artistic vision, fostering seamless integration of design concepts.