Years of experience: 13

Sales & BizDevCustomer Retention SpecialistAssistantAdvisorResearch AssistantEngagement Manager

Trusted by top professionals

  • NK
    Nancy Knight
    Sr Customer Success Manager @Conga
    Verified
    I’ve had the pleasure of working with Tanner for the past year, and I can honestly say he’s someone you want on your side. He brings a thoughtful, reliable, and customer-first approach to everything h...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Tanner's Career Path
Strategic Customer Success ManagerAug. 2024 -
Present
CongaStrategic Customer Success Manager
Customer Success ManagerOct. 2023 -
Aug. 2024
SitecoreCustomer Success Manager
Boston, Massachusetts, United StatesResponsible for managing strategic accounts with $10.5M in annual recurring revenue, achieving 100% retention as within my books of business as a dedicated CSM. • Establishing and maintaining multi-threaded relationships with key stakeholders, such as champions, executive sponsors and decision makers, promoting business alignment through advocacy and transparent partnership. • Driving 28% yea...
Customer Success ManagerJul. 2022 -
Oct. 2023
BynderCustomer Success Manager
Boston, Massachusetts, United StatesManaged adoption, retention and strategic expansion of 60+ customer accounts from blue chip brands across varying ICPs contributing ~4.5M in annual recurring revenue while meeting and exceeding both individually targeted OKRs and pipeline building and closed-winning opportunities with Strategic Managers. • Drove successful adoption and growth strategies for industry-leading platforms and well...

Tanner's Posts

  • How I can help you

    As a Customer Success Manager at Conga, I bridge technical expertise with relationship management. I drive value by guiding enterprises through complex implementations, leveraging AI, and fostering cross-industry collaboration, ensuring solutions align with strategic goals.

  • People I am looking for

    Seeking Partnerships With: SMBs Startups Global Entrepreneurs

  • Experience & Cases

    Achievements: - Managed version-controlled assets - Improved metadata tagging Clients: - SMBs - Affordable solutions for mom and pops

  • How to contact

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