Years of experience: 9
MarketingConsultingAssistantBrand Marketing ManagerCustomer ResearcherResearch Assistant
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Exceptionally trusted; proven professional excellence.
Portia's Career Path
Jun. 2022 -Present
SageCustomer Success Programme Specialist
City of Johannesburg, Gauteng, South AfricaI am responsible for creating a consistent and effortless customer experience across Sage’s products and touchpoints. This involves the articulation of customer journeys, business processes and the socialization of customer insights. I report to the Customer Experience Lead.
Aug. 2021 -Sep. 2021
MassmartIntegrated Campaign Support
City of Johannesburg, Gauteng, South AfricaI was responsible for assisting in the creation and execution of omni-channel campaigns in Cambridge Food and Rhino. My responsibilities included ensuring that campaigns effectively fulfilled objectives, increased sales in-store and optimising campaign budgets. I reported to the Senior Manager for Media Planning.
Jan. 2019 -Jul. 2021
MassmartCustomer Data Analyst
Johannesburg Area, South AfricaI was responsible for driving and supporting the growth of Financial and Value-Added Service (VAS) products in Cambridge Food and Rhino. My responsibilities included marketing products to customers, insight development and tracking the sales performance of products. I reported to the Senior Manager for Value-Added Services and Innovation.