Years of experience: 12

United StatesCall CenterCustomer Support RepresentativeMBACustomer Service🎓 Student

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Trust Score

Exceptionally trusted; proven professional excellence.

80%
Dana's Career Path
Meals2Go (Ecommerce)Dec. 2021 -
Jan. 2025
Wegmans Food MarketsMeals2Go (Ecommerce)
Parsippany, New Jersey, United States• Trained new co-workers on Meals2GO eCommerce system. • Fulfilled to-go orders and delivered curb-side or as carryout for customers. • Conducted daily inventory and updated unavailable items on the Meals2GO App.
Catering (Ecommerce) Dec. 2021 -
Jan. 2025
Wegmans Food MarketsCatering (Ecommerce)
Parsippany, New Jersey, United States• Managed customer orders and inquiries over the phone, offering recommendations and upselling when appropriate. • Proactively prepared and organized catering items for large orders. • Gathered completed catering orders from various departments for customer pickup. • Managed copyright issues related to customer-provided images. • Maintained department email and scheduled conference room booki...
Store Shopper (Ecommerce)Jun. 2021 -
Dec. 2021
Wegmans Food MarketsStore Shopper (Ecommerce)
Parsippany, New Jersey, United States• Managed and fulfilled customer orders utilizing company devices, ensuring accuracy and efficiency. • Communicated with customers effectively. • Complied with food safety regulations to maintain freshness. • Trained new co-workers on efficient shopping and company device usage. • Worked independently while following instructions.

Dana's Posts

  • About myself

    With over 5 years of experience as a customer support specialist, I've achieved outstanding results. I became a Subject Matter Expert at the Girl Scouts, showcasing my expertise and dedication to excellence.

  • Job Description

    I am seeking part-time opportunities that allow me to assist customers effectively. My passion for helping people drives my desire to support their needs and ensure their satisfaction.

  • How to contact

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