Years of experience: 31

ITConsultingEducationSystem AnalystProject ManagerTech Support

Trusted by top professionals

  • DB
    Devin Brown
    Manager @Shaw Communications
    Verified
    I had the pleasure work mentoring Marc Groothedde. He has high empathy and builds great relationships with stakeholders getting to the root cause and helping them attain their goals

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Marc's Career Path
Member Experience RepresentativeSep. 2023 -
Jun. 2024
BCAAMember Experience Representative
Langley, British Columbia, CanadaProvide first point of contact for members needing roadside assistance
Project ManagerApr. 2023 -
Jun. 2023
Rogers CommunicationsProject Manager
Langley, British Columbia, CanadaWorking as a coach, mentor and guide for junior project management staff and provide support and structure in following Agile project management practices within Operations. Including • Drove billing transition for specialty customers from legacy system • Guided development of Data governance management software development • Designed and built customer quantifiable feedback and rating system...
Operations Standards and SupportDec. 2022 -
Jun. 2023
Shaw CommunicationsOperations Standards and Support
Langley, British Columbia, CanadaThrough coaching, mentoring, training and feedback, specializing in Agile project management process, I provide a framework and support to structure project plans and teachings skills and techniques to project leads and team members to ensure successful completion of projects. • Drove billing transition for specialty customers from legacy system • Guided development of Data governance managem...

Marc's Posts

  • About myself

    With over two decades in project management and 11 in Agile, I excel in reducing costs by $8M annually through system automation with tools like Resolve and Uipath, leading a small team of three developers.

  • Job Description

    I aim to leverage empathy, deep understanding, and root cause analysis to streamline processes, build value, and ensure the success of projects, fostering a collaborative and innovative work environment.

  • How to contact

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  • How I can help you

    I uncover root issues, guiding you to leverage data for informed decision-making and enhanced workflows. By understanding decision-makers' goals, I collaborate to assess current conditions and devise strategies to achieve desired outcomes.

  • People I am looking for

    Looking for partnerships with: - Shaw Communications - World Peace Forum - Rogers Communications - BCAA - Private clients

  • Experience & Cases

    Achievements: - 17 years at Shaw in Operations - Optimized network investigations - Reduced manual tasks via automation - Improved workflows Seeking clients eager to solve complex challenges.

  • How to contact

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