Years of experience: 30

ITBackend DeveloperSystem AnalystProject ManagerDatabase DeveloperML Engineer

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Usama's Career Path
Customer Success ManagerJul. 2024 -
Present
TrellixCustomer Success Manager
Dubai, United Arab EmiratesA results-driven and strategic CSM with a proven track record of nurturing high-value enterprise accounts across the EMEA region. Expertly guides clients through the entire customer lifecycle, from seamless onboarding and adoption to advocacy and renewal, ensuring maximum value realization from security investments. Leverages deep technical expertise in the cybersecurity landscape to act as a...
MEA Projects HeadOct. 2022 -
Jul. 2023
FISMEA Projects Head
Dubai, United Arab EmiratesProvide leadership and guidance to the MEA project team and monitor the projects’ implementation timescales and resources to ensure the projects achieve milestones and remain within budget. Partner with Sales, Product Managers, Engineering Leads, and other Subject Matter Experts and stakeholders to ensure that projects are effectively prioritized, resourced, managed, and delivered. Design and...
Sr. Program/Project ManagerMar. 2017 -
Sep. 2022
FISSr. Program/Project Manager
Dubai, United Arab Emirates• Manage complex trouble programs and turn them into a successful engagement. • Deliver projects through subcontractors and partners and enforce project governance. • SOW and contracts review, ensuring back-to-back contracting with customers and partners. • Pragmatically engage with customers and resources to build trust and strong relations. • Being a customer advocate and observe customer n...

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