Years of experience: 1
United StatesCall CenterCustomer Support RepresentativeUndergraduate Student🐦 DesignCustomer Service
Trust Score
Exceptionally trusted; proven professional excellence.
Alanna's Career Path
Feb. 2025 -Present
Wing Nutz TavernBartender
United States, Las Vegas• Delivered exceptional customer service in a fast-paced environment, creating a warm, engaging atmosphere that drove repeat business and positive word-of-mouth.
• Maintained a spotless, well-organized bar while managing inventory levels to ensure consistent product availability and minimize waste.
• Prepared fresh garnishes and visually appealing cocktails, enhancing drink quality and elevat...
Oct. 2024 -Present
Wing Nutz TavernServer
United States, Las Vegas• Built rapport with guests, offered tastings, and delivered food and drinks quickly, consistently increasing sales.
• Delivered exceptional customer service, managed orders efficiently, and created a welcoming atmosphere. Consistently receive positive feedback from patrons.
• Upsold menu items and specials, contributing to increased average check size. Maintained accurate cash handling and e...
Jun. 2024 -Dec. 2024
Red RobinServer
United States, Las Vegas• Optimized customer satisfaction through menu expertise and personalized recommendations, driving order sizes above target and enhancing dining experiences.
• Guided guests with food allergies, offering tailored menu suggestions to ensure safe and enjoyable dining experiences for all patrons.
• Managed POS system for efficient order processing, bill handling, and complimentary item tracking,...