Newport, Wales, United Kingdomβ’ Resolved customer complaints related to transport services, collaborating with stakeholders for fair outcomes and customer satisfaction.
β’ Prioritized cases, met daily goals, and handled escalated calls to ensure compliance with regulatory standards.
β’ Investigated assigned complaints and provided outcomes based on evidence received from stakeholders.
Cardiff, Wales, United Kingdomβ’ Providing day to day advisory support to employees, managers and partners across Deloitte UK
β’ the taskforce team process very high volumes of emails on a day-to-day basis
β’ Providing timely and effective handover, where appropriate, of cases that require input or completion by the wider HR community.
β’ Ensuring all SAP related actions or updates are completed accurately in time
β’ Ensuring ...