Years of experience: 17
AssistantTranslatorCall CenterStartup FounderMarketingBusiness Owner
Trust Score
Exceptionally trusted; proven professional excellence.
Elad's Career Path
Mar. 2014 -Jun. 2023
Duke RestorationsFounder
Sandweiler, Luxembourg- Duke Restorations is a leading furniture restoration business that provides high end results.
- Duke Restorations provide a professional damage assessment quote for local and international moving and insurance companies.
- Growing the business in nine years (around 15% a year) to be the leading furniture restoration business in Luxembourg, using advertising in social media, website, and phy...
Sep. 2012 -Mar. 2014
Samsung MobileManager of Sales & Service Center
Petah Tikwa, Israel- Lead a team of 5 sales and service representatives, driving them to successfully meet storewide and personal goals.
- Provided professional, solution-oriented support to customers: private, business, and internal. Developed and applied innovative workflow procedures and sales techniques.
- Oversaw the quality of service, sales, and ongoing store logistics.
- Rep professional program trainin...
Jan. 2010 -Sep. 2012
HOTManager of Sales & Service Center
Bnei Brak, Israel- Lead a team of 5 sales, service, and tech support representatives, driving them to successfully meet storewide and personal goals.
- Ongoing staff mentoring and performance tracking.
- Responsible for ensuring the center’s excellence in customer service, sales and retention.
- Developed and applied innovative workflow procedures and sales and retention technique.