Years of experience: 14

Tech SupportData EntryData AnalystBusiness AnalystConsultingSystem Analyst

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Fernando's Career Path
SAP SD/MM ConsultantMar. 2021 -
Present
InetumSAP SD/MM Consultant
Portugal
AMS SAP SD/LES LeaderMar. 2020 -
Mar. 2021
Tech Mahindra - BrasilAMS SAP SD/LES Leader
São Paulo, BrasilResponsible for managing AMS SD/LES daily tickets for a diverse customer base, including Klockner Pentaplast, Techint, Odebrecht (Atvos), Cebrace, Ende, and others. Led knowledge transfer sessions and developed technical documentation to ensure customer acceptance. Established short- and long-term objectives to drive continuous team growth. Effectively delegated and monitored tasks to maximiz...
SAP SD/LES ConsultantJun. 2019 -
Mar. 2020
Tech Mahindra - BrasilSAP SD/LES Consultant
São PauloMember of the SD/LES application management services team, responsible for handling ticket fulfillment for Odebrecht Agroindustrial (Atvos). Served as the primary customer contact, overseeing incident management, service requests, root cause analysis, and backlog management. Conducted weekly meetings with Odebrecht to align priorities, track AMS progress, and discuss upcoming improvements. Ad...

Fernando's Posts

  • How I can help you

    Resolve SAP sales and distribution scenarios with precise configurations. Provide functional analysis for developments. Conduct thorough testing and validations. Skillfully debug to ensure optimal performance. Start with initial system analysis and suggest improvements.

  • People I am looking for

    - SICPA - ANA Aeroportos - Stallergenes Greer - Berner - Bluepharma - Mane - Exolon - IEE - Inapa - Safram - Unilever - Others

  • Experience & Cases

    - Global operations support in Europe - Active client assistance - SAP SD configurations - Incident resolution - Interface analysis - Program debugging - Estimations - Functional specifications - Continuous improvements

  • How to contact

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