Years of experience: 20

Banking & Capital MarketsFinancial AnalystFinanceCFO🧨 ConsultingTraining&Development Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Samnang's Career Path
Associate Director of Field OperationsNov. 2024 -
Apr. 2025
ArteraAIAssociate Director of Field Operations
At the forefront of oncology innovation, I focus on driving early adoption of groundbreaking solutions by engaging key clinicians and stakeholders. By aligning customer insights with go-to-market strategies, I help refine product positioning and expand market penetration. My work turns customer feedback into national-level engagement initiatives, ensuring smooth adoption and long-term success...
Associate Director of Customer RelationsAug. 2024 -
Nov. 2024
ArteraAIAssociate Director of Customer Relations
Leading a high-performing customer success team means ensuring seamless operations, accurate data management, and strong team engagement. I drive efficiency by refining Standard Operating Procedures, optimizing workflows, and developing strategies that empower teams to deliver exceptional customer experiences. My Key Contributions for this role: - Increased customer success efficiency by 20% ...
Account ExecutiveJan. 2024 -
Mar. 2025
ArteraAIAccount Executive
Building strong partnerships is at the heart of what I do. I collaborate with healthcare institutions, oncologists, and industry stakeholders to provide tailored solutions that meet their unique needs. By leveraging market insights and competitor analysis, I craft winning sales strategies that boost customer acquisition, drive engagement, and solidify long-term collaborations. My Key Contribu...

Samnang's Posts

  • About myself

    Successfully built and led customer success, service, billing, and sales teams. Managed up to 15 team members with 15 years of experience. Achieved rapid scaling of a startup's product within a month.

  • Job Description

    Seeking a leadership role as a manager, head, or director in customer support or service, where I can leverage extensive experience to drive team success and enhance customer satisfaction.

  • How to contact

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