Years of experience: 8

TranslatorAssistantCustomer Care SpecialistHelp Desk SupportCustomer ServiceSolution Integrator

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Bluette's Career Path
AuditorJun. 2025 -
Present
InfocertAuditor
FranceConducted IT, fiscal and compliance assessments and audits for POS software editors, identifying non-compliance and implementing corrective measures. Coordinated audit schedules, client communications, and follow-up action plans. Assess internal control frameworks and recommend corrective measures to ensure data integrity and operational compliance. Collaborate with clients on regulatory docu...
Founder and CEOApr. 2025 -
Present
Chaintriviere ConsultingFounder and CEO
Customer Success ExecutiveNov. 2022 -
May. 2025
fiskaltrustCustomer Success Executive
Vienna, AustriaLed market expansion initiatives that contributed to year-over-year revenue growth in the B2B SaaS sector. Maintained a client retention rate exceeding 60%, earning consistently high satisfaction ratings. Partnered with cross-functional product and dev teams to optimize 10+ features and improve UX, contributing 180+ GitHub commits. Produced 12 newsletters and 15 blog articles, translating com...

Bluette's Posts

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    How I can help you

    I guide companies through understanding legal and technical requirements for using POS systems in France, offering system reviews and consulting to ensure successful certification audits and compliance.

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    People I am looking for

    Looking to assist companies like H&M, NewYorker, and Hilton with POS/PMS compliance in France, ensuring successful market expansion and operational readiness.

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    Experience & Cases

    Achievements include personalized support for legal and technical compliance, mock-up audits, audit assistance, and legal monitoring for businesses using POS/PMS systems in France.

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    How to contact

No responses yet
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    About myself

    Possessing over 5 years of expertise in GRC, fiscalization, and regtech, alongside a decade in diverse industries, I've excelled in project management. As a customer success manager, I revitalized a struggling market, boosting revenue by 1.2 million EUR within a year, fostering long-term partnerships.

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    Job Description

    I am seeking a role that involves collaboration within a dynamic tech environment, where I can leverage my skills and contribute to innovative projects, driving success and fostering team synergy.

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    How to contact

No responses yet
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