Years of experience: 3

Data Entry SpecialistData EntryAdministrative AssistantAssistantCustomer Care SpecialistLive Chat

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Mark Anthony's Career Path
Customer Service RepresentativeSep. 2024 -
Apr. 2025
Cozy EarthCustomer Service Representative
United States- Addressing customer questions, concerns, or issues raised via email. Providing product or service information. - Assisting in setting up accounts, completing transactions, or using features of a product. -Investigating Customer complaints, providing appropriate solutions and escalating complex issues to relevant department when necessary.
Customer Service SpecialistJan. 2022 -
Aug. 2024
Afni, Inc.Customer Service Specialist
- Engaged with business clients to understand their unique needs. Managing Order, high volume of incoming calls, emails, and inquiries efficiently, prioritizing tasks based on urgency and importance. - Processed billing inquiries, orders, and service requests accurately and promptly, demonstrating attention to detail including targeted offers, discounts and loyalty programs, to minimize churn...
Customer Service SpecialistJan. 2022 -
Aug. 2024
Afni, Inc.Customer Service Specialist

Mark Anthony's Posts

  • How I can help you

    • Address customer inquiries efficiently • Resolve issues promptly • Enhance customer satisfaction

  • People I am looking for

    • Small businesses • Companies needing CSR • Admin support seekers

  • Experience & Cases

    • Assisted new small business clients • Provided efficient CSR, admin, and data entry services

  • How to contact

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