Years of experience: 16

Medical AssistantMedicalService Quality ManagerCustomer Care SpecialistClient Relations SpecialistChief Customer Officer (CCO)

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Harry's Career Path
Head of API - Digital PlatformsJul. 2024 -
Present
DHL IT ServicesHead of API - Digital Platforms
Prague, Czechia
Manager of API Delivery I - Digital PlatformsFeb. 2022 -
Jul. 2024
DHL IT ServicesManager of API Delivery I - Digital Platforms
Prague, CzechiaLeading a diverse team across three continents, I've positioned myself at the forefront of API delivery and digital platform management. Key contributions: ◦ Championed Agile methodologies as a Certified Scrum Master. ◦ Facilitated seamless operations by utilizing top of the market tools (e.g. Jira, Confluence, ServiceNow, FreshDesk, Zabbix, Uptrends, etc) ◦ Managed Azure and Google Cloud pro...
Senior DevOps Manager - eCommerce Solutions PragueFeb. 2021 -
Feb. 2022
DHL IT ServicesSenior DevOps Manager - eCommerce Solutions Prague
Prague, Czechia◦ Scrum Master Champion ◦ Jira/Confluence ◦ Azure / Azure Data Factory / Azure DevOps ◦ IaaS / IaC / PaaS ◦ ApiGee ◦ Multi-Cultural Team Management ◦ Service Ownership ◦ Power BI Reporting ◦ ServiceNow Incident Management & Reporting

Harry's Posts

  • How I can help you

    I offer: - Project leadership & implementation - Scrum coaching - Process & staffing optimization - Disaster recovery analysis - Leadership coaching With nearly 20 years in corporate IT, I bring attention to detail and established leadership.

  • People I am looking for

    Seeking clients in: - IT sector - HR & talent development - Logistics - Pre-sales/after-sales support My diverse expertise extends beyond IT, ensuring comprehensive service.

  • Experience & Cases

    Achievements include: - Global solutions scaling for logistics - Cost reduction & efficiency - Improved workplace scores Past roles in employee-employer settings have honed my skills for future freelance opportunities.

  • How to contact

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