Years of experience: 24

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Glynn's Career Path
Business Process ManagerMay. 2024 -
Nov. 2024
ZoomBusiness Process Manager
United StatesIn my latest role at Zoom, I provided strategic guidance as a chief of staff within the Business Transformation team, ensuring alignment between transformation initiatives and organizational priorities. I led the development of governance frameworks, optimized operational processes, and facilitated strategic planning sessions to drive solution-oriented thinking and cross-functional alignment....
VP, Financial Crimes, Risk and Controls Lead AnalystNov. 2022 -
May. 2024
CitiVP, Financial Crimes, Risk and Controls Lead Analyst
Jacksonville, Florida, United StatesAt Citi, I played a key role in enhancing the organization’s risk management framework by developing thematic issue reviews and horizontal risk assessments. I implemented executive reporting systems that transformed data into actionable insights, driving strategic decision-making. I also led governance forums to ensure accountability and track deliverables, while strengthening compliance with...
VP, Business Strategy Lead / Stakeholder EngagementMar. 2021 -
Nov. 2022
CitiVP, Business Strategy Lead / Stakeholder Engagement
Jacksonville, Florida, United StatesAs Chief of Staff to senior leadership, I supported business transformation through strategic planning, executive communications, and stakeholder alignment. I developed detailed process maps using BPMN 2.0 to standardize workflows and increase operational efficiency. My work included facilitating governance sessions, optimizing reporting, and launching collaboration tools like Microsoft Teams...