Years of experience: 10

Call CenterCustomer Support RepresentativeSupport SpecialistAppointment SetterSingerData Entry

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Lois's Career Path
Associate Director of Gatherings and AdministrationAug. 2016 -
Apr. 2025
Mercy Hill ChurchAssociate Director of Gatherings and Administration
Greensboro, North Carolina, United States● Strategic Project Management: Organized and executed worship services across five campuses, coordinating over 70 volunteers weekly to ensure seamless operations for an organization with almost 3000 regular attendees. ● Clear & Effective Communication: Served as the key liaison between executive leadership and volunteers, streamlining schedules, emails, and logistics to enhance efficiency. ●...
HostessAug. 2016 -
Aug. 2018
- Customer Service: Answered phones, created and altered, and updated all reservations, greeted and seated guests and helped servers reset and plate their tables for new guests
Night AuditorAug. 2015 -
Aug. 2017
- Client Experience Management: Delivered exceptional service as the first point of contact, ensuring smooth check-ins and problem resolution. - Financial Accuracy: Processed and balanced nightly financial audit reports to ensure seamless accounting transitions. - Operational Efficiency: Handled clerical tasks, email correspondence, and reservation management with precision.

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