Years of experience: 24
Startup FounderCustomer ServiceConsultingAdvisorAssistant
Trust Score
Exceptionally trusted; proven professional excellence.
Jacqueline's Career Path
Dec. 2024 -Present
Global Cruise Lines LtdDirector of Revenue
Cozumel, Quintana Roo, MexicoI led the creation and implementation of the Revenue department for KUZÁ Park in Cozumel, focused on serving cruise ship visitors. I acted as a Commercial Project Manager, designing revenue strategies, optimizing operations, and establishing key processes to ensure the profitable operation of various business units, including retail, experience sales, spa, photography, and other concessions. ...
Jul. 2016 -Nov. 2024
Servimar - Blue Nautic StoresAssociate Director of Operations and Strategies
Cancun, MexicoHeld the role of General Director, overseeing and managing all critical areas of the business: operations, sales, marketing, finance, and human resources. Focused on internal process optimization, business development, and brand consolidation as a leader in the nautical retail sector. Key Responsibilities: -Strategic leadership across operations, commercial, administrative, and HR departments...
Feb. 2015 -Jul. 2016
Amstar DMCPersonal Assistant to the President
Cancún y alrededores, MéxicoProvided direct support to the President of a leading Destination Management Company (DMC) in Cancún, coordinating strategic projects, managing executive schedules, and tracking KPIs and business performance reports. Key facilitator of critical internal processes related to communication, planning, and execution. Key Responsibilities: -Coordination of special projects at the corporate level. ...