Years of experience: 18

Office AdministratorUnited KingdomCall CenterCustomer Support RepresentativeAppointment SetterCall Center Supervisor

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

90%
Mehreen's Career Path
Customer ServicesJun. 2022 -
Present
Gatehouse Bank plcCustomer Services
Milton Keynes, England, United Kingdom• Provided support to Direct, C&R, Treasury, Operations, Third Party , Solicitors and other teams through emails and phone calls, resolving enquiries and issues efficiently. • Built and maintained customer relationships by actively listening, resolving complaints efficiently and explaining policies and procedures courteously. • Acted as the FPOC for customer and client’s, handled complex enqu...
Customer ServicesOct. 2021 -
Apr. 2023
bp pulseCustomer Services
Milton Keynes, England, United Kingdom• First line of support for customers and charge point hosts, providing the best customer service • Listen and identify customer needs and try to resolve their queries on first contact • Responsible for answering incoming calls and prospects providing product information, account opening services as well as account maintenance • Responding customer queries via email & social media • Build rap...
Senior ManagerMay. 2017 -
Apr. 2020
Laizza UK LtdSenior Manager
London Area, United Kingdom

Mehreen's Posts

  • How I can help you

    I tackle operational hurdles, letting you focus on growth. My services streamline e-commerce management, virtual assistance, back-office tasks, marketing, research, import/export, and drop shipping. Enjoy smoother, more efficient operations.

  • People I am looking for

    • Tailored solutions for unique business needs • 15+ years of industry experience • 100% client satisfaction • Comprehensive non-financial support • Global client service • Flexible and responsive approach

  • Experience & Cases

    • Individuals & startups launching or scaling ventures • SMEs optimizing operations and expanding • Wholesale & retail businesses enhancing e-commerce • Service providers needing admin and back-office support

  • How to contact

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