Years of experience: 14
Customer ServiceData EntryAssistantAdministrative AssistantData Entry Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Amy's Career Path
Nov. 2020 -Present
Bayshore Christian SchoolSubstitute Teacher
Tampa, Florida, United States
May. 2019 -Oct. 2019
Coyle Hospitality GroupAccount Coordinator
Account management and client care initiatives for the leading hospitality evaluation company. Tasks include: * Report production and finalization
* Client onboarding (creation of study guides, import files, location lists, etc.)
* Form updates
* User changes
* Other tasks as assigned
* Customer service and client retention
* Sales assistance (responding to leads, prospecting, attending sales...
Oct. 2018 -Aug. 2024
Intercruises Shoreside and Port ServicesGuest Service Agent
Tampa, Florida- Assist management team in various administrative duties
— Run staffing reports and submit timely and error-free invoices to higher management to process for submission to cruise lines
— Ensure staff is paid for online training by evaluating reports and submitting hours to payroll — Train staff and management team on the new workforce planning tool, Beeple, that Intercruises recently impleme...