Years of experience: 28
United StatesCall CenterCustomer Support RepresentativeSupport SpecialistITCall Center Trainer
Trust Score
Highly reliable; strong professional involvement.
Andy's Career Path
Dec. 2024 -Jun. 2025
Rio Rancho Public SchoolsIT Technician
United States• Installed, configured, maintained, and repaired district computers (HP and Chromebooks), peripherals, software, telephony, and audio/visual systems. • Communicated effectively through various methods including email, text, phone, and in-person interactions. • Utilized knowledge of Microsoft Windows, Office Suite, imaging software, antivirus tools, Active Directory, and web applications. • S...
Jun. 2024 -Dec. 2024
Pacific Office AutomationSenior Network Technician
Albuquerque-Santa Fe Metropolitan Area• Provided comprehensive post-sales support, including the setup and configuration of multiple makes and models of copiers and printers and solutions, ensuring seamless integration into diverse client networks. This included but not limited to Konica Minolta, Canon, Ricoh, Hewlett Packard, and Lexmark.
• Managed IT support for multiple clients, including but not limited to Laptop/Desktop supp...
Jul. 2023 -Oct. 2023
DSI - Document Solutions, Inc.Warehouse Manager
Albuquerque, New Mexico, United States●Continually ensured inventory accuracy.
●Improved equipment acquisition and ensures inventory accountability.
●Maintained quantifiable improvement projects, such as inventory accuracy, space utilization, workforce efficiency, process improvements and overall Warehouse organization tracked and measured through KPI’s.
●Continually assessed Warehouse footprint and equipment needs to optimize sp...