Years of experience: 12

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Tina's Career Path
Management Staff - Key HolderJan. 2024 -
Feb. 2025
JOANN StoresManagement Staff - Key Holder
Cary, North Carolina, United StatesOpen and closed store, managed daily assignments to staff, handled bank deposits and resolved escalation customer service issues. Mastered POS system, interviewed and recommended new hires. Onboarded and trained new hires. Resolved escalated customer service issues with 98% satisfaction rating
Executive AssistantFeb. 2021 -
May. 2024
private-companyExecutive Assistant
Cary, North Carolina, United StatesOpen and closed store, managed daily assignments to staff, handled bank deposits and resolved escalation customer service issues. Handled all correspondence and customer service inquiries. Managed order entry and invoiced customers. Marketed online product offerings and managed website.
OwnerJan. 2020 -
Present
Cary, North Carolina, United StatesDesign and manage an online retail company specializing in home decor for dog lovers.

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