Years of experience: 8
HRFinanceEducationBanking OperationsCustomer ServiceHelp Desk Support
Trust Score
Exceptionally trusted; proven professional excellence.
Krystle's Career Path
Nov. 2021 -May. 2024
Capital OneSr. Process Manager
An integral partner in developing process maps, RACIs, and FMEAs to streamline process comprehension and management. Maintained process documentation while spearheading rigorous reviews alongside second and third-tier functions. Pioneered team reporting and tracking dashboard for senior leadership via Jira and Confluence, which led to being requested to build two more custom boards for additi...
Nov. 2021 -May. 2024
Capital OneProcess Manager
Jul. 2020 -Apr. 2023
Reliable Loan SigningsNotary Public
Dallas-Fort Worth MetroplexCertified NNA and Loan Signing System loan signing agent. I am thorough and ensure no initials, signatures, dates, or stamps are missed so that loans close on time, saving my clients from costly extensions and frustrations. $100K in E&O insurance