Years of experience: 13

Call CenterCustomer Support RepresentativeSupport SpecialistITCall Center SupervisorCall Center Trainer

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Sabina's Career Path
FastTrack App Assure Manager EMEAApr. 2021 -
Present
MicrosoftFastTrack App Assure Manager EMEA
- Assisting customers and partners in their cloud adoption by removing app compatibility blockers related to Windows 10/11, M365 Apps, Edge Chromium, Azure Virtual Desktop, Windows 365 Cloud PC. - Driving customer success and business impact by ensuring timely and effective engagement of Microsoft resources. - Developing strategic relationships with customer stakeholders and internal teams. -...
Technical Onboarding SpecialistMar. 2020 -
Apr. 2021
ASC Technologies AGTechnical Onboarding Specialist
Onboarding and first deployment of new customers and partners on our new native Application "Recording Insights", created specifically for the Teams Application, in partnership with Microsoft, through following: Powershell, Active Directory - Azure (configuration and set up of the environment, customer/partner in-depth training, technical support, account management, in-house trainings)
Technical Support Engineer lvl.2Jan. 2019 -
Apr. 2021
ASC Technologies AGTechnical Support Engineer lvl.2