Years of experience: 13
United StatesTyping SpecialistHRCustomer ServiceHelp Desk SupportConsulting
Trust Score
Exceptionally trusted; proven professional excellence.
Katie's Career Path
Nov. 2024 -Present
KojoSenior Customer Support Specialist
Mar. 2023 -Nov. 2024
KojoCustomer Support Specialist
Technical Support Specialist for an order procurement software in the construction industry. Handling daily inquiries from large scale clients, addressing and escalating issues, create training materials, and responding to all users in a timely and efficient manner. Additional software skills include: JIRA, Front, Slack, Intercom, UserVoice, FullStory, and Loom.
May. 2022 -Present
Keller Williams CoastalReal Estate Agent
Middletown, Rhode Island, United StatesGained real estate license during the pandemic to assist family and friends in home search/sales and expand construction knowledge.