Years of experience: 8
ITUX/UI DesignerProduct Designer🐦 DesignCustomer ServiceHelp Desk Support
Trust Score
Exceptionally trusted; proven professional excellence.
Umer's Career Path
Apr. 2023 -Nov. 2024
De Pizzabakkers EindhovenFranchise Restaurant Owner
Eindhoven, North Brabant, Netherlands• Oversaw daily operations of a 150+ seat franchise restaurant, ensuring compliance with brand standards.
• Developed and implemented local marketing strategies to increase sales and build brand loyalty.
• Managed financials, including budgeting, inventory control, and profitability analysis.
• Led and mentored a team of employees to foster a positive work environment and ensure excellent ser...
Nov. 2022 -Sep. 2023
Exxelo Solutions®Freelance IT Field Engineer
Supported several clients on varied projects. From law firms to manufacturing multinationals.
- Provided second-level technical support to users on site and remotely.
- Troubleshoot and resolve hardware, software, and network-related issues.
- Log, track, and document support requests in a ticketing systems like JIRA and ServiceNow.
- Made sure that the IT infrastructure on site is up to date...
Feb. 2021 -Oct. 2022
FreelanceFreelance UX Designer
- Working on freelance design and e-commerce projects as I ride my motorcycle around the world. - Helping people and local businesses set up their e-commerce web shops and optimize their business's digital and non digital user experience.