Years of experience: 20

Sales & BizDevCall CenterCall Center SupervisorCustomer ServiceConsultingCustomer Success Manager

Trusted by top professionals

  • RJ
    Rina Jariwala
    COO @Fundbox
    Verified
    Ricky is an outstanding Operations Executive and an exceptional leader. He brings a rare blend of visionary thinking and operational discipline, always focused on driving results. Whether he's shaping...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Ricky's Career Path
Sr. Principal, Performance ExcellenceJan. 2024 -
Present
CoreLogicSr. Principal, Performance Excellence
• Led cross-functional teams at CoreLogic to identify operational improvement opportunities and oversee execution from concept to completion. • Developed strategic and tactical solutions to drive performance excellence and efficiency within the organization. • Achieved significant cost savings and process improvements through the implementation of innovative initiatives.
Sr. Leader, Credit OperationsApr. 2022 -
Jan. 2024
CoreLogicSr. Leader, Credit Operations
Irving, Texas, United States• Led Credit Operations, Verification Solutions Operations, Billing, Customer Service Call Center, and Operations Administration teams • Implemented process improvements resulting in a 20% increase in operational efficiency. • Streamlined customer service procedures, reducing response time by 15%.
Principal, Client EngagementNov. 2021 -
Apr. 2022
CoreLogicPrincipal, Client Engagement
Irving, Texas, United States

Ricky's Posts

  • How I can help you

    I excel in nurturing new leaders, enhancing their ability to lead effectively. - Personalized growth plan - Focus on strengths and opportunities - Assessment with manager/HR insights

  • People I am looking for

    Seeking clients in financial services who value leader development. - 20 years experience - Expertise in Bank of America, CoreLogic - Proven leadership growth strategies

  • Experience & Cases

    Proven track record in leader development. - Promoted top performers to leaders - Enhanced organizational efficiency - Open to diverse client collaboration

  • How to contact

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