Years of experience: 8
PartnerCall CenterPartnerships ManagerMarketingTranslatorSales & BizDev
Trust Score
Exceptionally trusted; proven professional excellence.
Erika's Career Path
Sep. 2024 -Present
MoveUp MediaPartner Operations Manager
Spain- Working as Partner Ops manager within the commercial department in a Media group company specialised in Igaming and cryptocurrencies. - Drive partner onboarding processes, ensuring seamless integration and accurate deal implementation across affiliate platforms.
- Manage operational workflows in a dynamic, fast-paced environment shaped by shifting global regulations and evolving SEO strateg...
Jul. 2021 -Aug. 2024
TikTokPartner Operations Manager
Dublin, County Dublin, Ireland- Oversaw the onboarding of new partners as well as new LOBs in existing partners , ensuring a seamless integration process
- Regularly assess vendor performance against agreed-upon metrics, address any issues, and ensure vendors meet quality and SLA standards
- Ensure vendors adhere to contractual obligations, industry regulations, and ethical standards, managing any compliance-related escal...
Nov. 2019 -Jul. 2021
AccentureOperations Team Lead
• Responsible for 2 products, concerning Ads and P2P (monetary transactions). Managing 20 agents and one Senior analyst.
• Performance: Recognize and praise accomplishments as well as define coaching and mentoring plans for each of the performers. Investigate large data sets, create reports and elaborate improvement plans. (Maintain SLA & KPI on targets since August 2020,
QA at 96%, Accuracy ...