Years of experience: 14

ITSolution IntegratorSystem ArchitectConsultingSystem AnalystProject Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Eduardo's Career Path
META Customer SuccessJun. 2022 -
Present
NexthinkMETA Customer Success
Greater London, England, United Kingdom2023: 146% Attainment 2022: 187% Attainment
Head of Professional Services and Customer SuccessApr. 2021 -
Dec. 2022
tray.ioHead of Professional Services and Customer Success
London, England, United KingdomBuilt and scaled a world leading post sales organisation at Tray.io FY22 results - Increased 2x YoY - number of solutions delivered - Increased 3x YoY - number of consulting hours delivered - Increased 3x YoY - services revenue - 2x team growth - Responsible for the Net Dollar Retention (NDR) and growth of our existing customers - Own the onboarding of new clients with focus on the customer j...
Implementation Engineering Manager Mar. 2020 -
Apr. 2021
tray.ioImplementation Engineering Manager
London, England, United KingdomBuilt and scaled a world leading Implementation and Professional Services organisation at Tray.io Grew the org from $0 to +$1m in 11 months! FY21 results - Increased 16x YoY - number of solutions delivered - Increased 35x YoY - number of consulting hours delivered - Increased 16x YoY - services revenue - 2.8x team growth