Years of experience: 6

CopywritingResearch AssistantCustomer ServiceService Quality ManagerChat SupportCase Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Valentina's Career Path
Technical Support SpecialistJun. 2024 -
Present
Weir Motion MetricsTechnical Support Specialist
Vancouver, British Columbia, Canada• Monitor systems to ensure optimal performance. • Effectively resolve technical issues related to communication, networking, IP routing, and synchronization. • Conduct comprehensive testing, reproduction, and troubleshooting of failures on Windows, Linux OS, and other proprietary software. • Document activities, update tickets/cases, and generate internal reports using Salesforce and Jira. •...
Data AnalystJan. 2024 -
Oct. 2024
Weir Motion MetricsData Analyst
Vancouver• Leveraged Python to query, clean, and process quantitative and qualitative data from multiple sources, ensuring data accuracy and consistency. • Collected, cleaned, and analyzed operational data from various sources, including truck fill rates, material movement, and equipment utilization. • Developed and maintained data pipelines to ensure the availability of accurate and up-to-date inform...
Purchasing AssistantDec. 2023 -
Oct. 2024
Weir Motion MetricsPurchasing Assistant
Vancouver, British Columbia, Canada • Selected preferred vendors based on quality, price, and lead time to ensure efficient purchasing. • Prepared and processed purchase orders using SAP, managed online orders, and authorized payments. • Send invoices to suppliers, follow up on orders, and negotiate discounts to maximize cost savings. • Manage supplier communication to ensure timely and cost-effective procurement. • Assist in ...