Years of experience: 17

TechnologyProject CoordinatorAssistantCustomer Care SpecialistClient Relations SpecialistCustomer Success Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Vitor's Career Path
Scrum MasterApr. 2022 -
Present
ESWScrum Master
Valencia, Valencian Community, Spain▪ Running SAFe, product consists on providing solutions for global ecommerce retailers, such as Nike, Victoria’s Secret, Lululemon, Dsquared2, J. Crew. ▪ Led the increase of Order Team's velocity in 10% and helped to reduce the number of bugs/issues in ∼20% for the Finance Team by introducing new issue mgmt. process. ▪ Coordinated the formation of a new Logistics Team, coaching team members, ...
Scrum MasterApr. 2022 -
Present
DREAMDEVScrum Master
Valencia, Valencian Community, SpainContractor of Dreamdev company, working for ESW (details above).
Scrum MasterFeb. 2017 -
Mar. 2022
ExxonMobilScrum Master
Curitiba, ParanáScrum Master supporting the sales and customer service processes. Products handled: ecommerce built in Salesforce with an E2E order fl ow and SAP order/invoicing modules. Used SAFe and Scrum, also led the company transformation journey from waterfall to agile mindset. Held different global multicultural teams focusing on continuous improvement and to work on high-value deliverables.

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