Years of experience: 4

Call CenterCustomer Support RepresentativeITAppointment Setter⚖️ LegalCustomer Service

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Rose Marie's Career Path
MassTort Intake SpecialistFeb. 2024 -
Present
Shamis & Gentile, P.A.MassTort Intake Specialist
Law Firm Account. Handling client calls - inbound and outbound. Gathering information for Client Questionnaire, helping clients regarding their Retainer Agreements and HIPAA Forms
AssociateMar. 2023 -
Dec. 2023
Central Visayas, PhilippinesResponsible for entity searching regarding defendant information. Sending LOR, Spoliation letter, Insurance Disclosure to defendants and, Medical Authorization HIPAA to plaintiffs. Responding to the investigator’s queries regarding investigation requests to cases. Handling premise cases - General Injury, Slip and Fall, Trip and Fall, Animal Incident and Special cases (Salon, Security Negligen...
AssociateOct. 2022 -
Mar. 2023
TAHCHEAssociate
Central Visayas, PhilippinesResponsible of the faxes coming in to the system for patient’s scheduling for imaging procedures and patient’s medical history for filing.